We strive to make sure every customer is happy with their order.

We are proud to report that over 99% of Quiet Quest orders have no issues. We work with only the highest-rated suppliers, and in all our orders till date, there have only been a handful of shirts that needed to be exchanged due to defects.

However, in the case of a defect or damaged product, we will refund or replace your order free of charge.

Please just take these steps:

Step 1: Email us with a description of the issue. (Use the Contact page, or just reply to your order confirmation email.)

Step 2: Attach photos if possible, so we can work with our supplier to find what caused the issue, and prevent it from happening again.

Step 3: Let us know if you’d like a refund or a replacement of the same product.

When it comes to other issues, such as lost packages, address mix-ups, or sizing issues: We will do everything we can to make it right and make sure you're satisfied.

Again, just contact us if you need help with your order. Please allow up to 48 hours for processing of refund or replacement requests.